BusinessMGT Unit1 Assignment Example | Topics and Well Written Essays - 1000 words

BusinessMGT Unit1 - Assignment Example Business Management Unit 1: Part 1 Introduction The function of job organization and information is a crucial offshoot of the organization structure that effectively delineates the different departments, divisions, sections and units in the light of the organization’s philosophy, resources and needs. A job description details the content of the job, specifically the nature of the job, the person the worker is responsible to, accountabilities, competencies and skills requirements, among others (Martires, 2004, 108). Given that the vice president for services requires a detailed presentation of the job description of a manager to be recruited for the services division, the essay hereby details the requirement. Job Description o a Manager of the Services Division Position: Manager, Services Division, assists the Vice President in the performance of management services functions and understands the organization’s practices and competently delivers outputs consistent with fu nctions expected of a manager. Characteristics and Experience Required: 1. Must be at least a Master’s Degree in Business Administration preferably with strong service background; with at least 3 years experience in a Service oriented organization. 2. With good moral character and exhibiting exemplary conceptual, communication, effectiveness, and interpersonal skills. 3. Must have knowledge of theories, principles and practices of managing a service organization with than 3 years experience in planning, organizing, leading, and controlling a new service department to provide excellent customer service. 4. Must have the ability to manage projects and programs by designing an interplay of activities consistent with the maintenance of a conducive working environment for the service personnel; must motivate subordinates towards the accomplishment of goals; must effectively coordinate requirements of various stakeholders and to recommend alternative courses of action to authorized higher management personnel for required decisions making processes. 5. Must be mature and dependable in all situations, aggressive with sincere desire further one’s professional career in the organization; flexible in working under different working conditions; possesses the highest degree of integrity and discipline and resourceful in undertaking assignments and projects, as necessary. Duties and Responsibilities 1. Directs and manages the service department into the development of strategies towards the accomplishment of plans, objectives and goals pursuant to policies and procedures; actively develops schedules, budgets, proposals and plans to comply with required programs; assigned duties, tasks and responsibilities of personnel; performs performance appraisals and evaluation of personnel; monitors the compliance to programs and the level of accomplishments of projects as planned; coordinates all activities with external agencies; prepares business continuity and emerge ncy plans and procedures; reviews required documentary reports and advises senior management, as required; actively involved in problem-solving, troubleshooting, conflict resolution and decision-making, as needed. 2. Coordinates with various stakeholders in terms of activities of the new department in terms of utilization of resources and the need to use funds, as proposed. 3. Reviews and updates policies, procedures and

Auto world case study- Service Marketing Essay Example | Topics and Well Written Essays - 500 words

Auto world case study- Service Marketing - Essay Example Empathy- personalized attention to loyal and regular customers. Separate database maintenance will be established for regular customers who come for routine check up of their cars and no need for them to stand in a queue. Assuming that manual service writing has been replaced with computerized system of entering service orders and creation of database of regular customers with oil and maintenance routine has been put in place at Auto World, the service blueprint will be worked out as follows: (Appendix 2) (Bitner, Ostrom and Morgan 2008) The new service strategy for enhancing service would be to segregate the routine and emergency service customers on the basis of maintained database. As a result, routine customers will be asked to fill a form and let go after taking their cars. Emergency customers would have to detail the service writer about the problem and then place the order. As stated already, cars and their servicing are marked by greater intangibility and thus, bettering this component of the business will definitely bring benefits to Carol. Recovering from service failure will encompass timely deliveries, increased attention to customer expectations and deciding upon who should be involved at which stage and in which process of service delivery (Boshoff 1997). As obvious from case facts, annoying behavior of employees has been a key factor in the failure and bad experience of service in Auto World (Lovelock, Wirtz & Chew 2009). As such, tangible offering will have to be coupled with more of intangible aspects to deliver an optimum service and product mix. One bad service experience in car servicing is error in delivering the worked upon car. For instance, whether manual or computerized entry system, a car was to be delivered to the customer on a specific date but when the customer asked the service agent to confirm the date, it was told incorrect by error. As a result, the customer had to wait

Cloud Computing Security Policy Essay Example | Topics and Well Written Essays - 1250 words

Cloud Computing Security Policy - Essay Example The private network shall be hosted off the premises of SNPO-MC but will be managed by both the cloud vendor and IT staff from SNPO-MC. The shall effect cloud bursting between the public and private cloud. Cloud computing services comprise of an infrastructure, resources and applications that SNPO-MC can access over the Internet. Large companies like Microsoft, Google, Amazon provide these resources so that they can be readily and cheaply available to people. Most of the cloud services provide support for communication, data storage, data analysis, data processing, project management, and scheduling. Cloud services will be very easy for the staff and executives of SNPO-MC to use since they are readily accessible to workstations, tablets, smartphones and laptops via the Internet. Despite the numerous advantages of the cloud, security is a primary concern especially on the public cloud where unauthorized access of organizations data can compromise the operations of an organization and bring a lot of losses. SNPO-MC should verify before entering into an agreement with the cloud vendor that it complies with standards from Federal Information Processing (FIPS) and NIST Special Publications (SP). The standards include: A chief IT manager shall be appointed and will be responsible for all cloud service negotiations with cloud vendors. The IT manager will overview the implementation of all security policies that involve both the general staff and the executive. The IT manager in consultancy with the company lawyer will monitor compliance with SNPO-MC cloud policies with the required government standards. No individual department or manager in SNPO-MC shall be allowed to procure cloud services for the daily operations of the organization. Data and information stored in the cloud databases are owned by the creator of the data. In this case SNPO-MC organization. The cloud provider shall not in any case alter,

Indiana State University School of Music Essay Example | Topics and Well Written Essays - 500 words

Indiana State University School of Music - Essay Example The concert also aims at promoting and showing off the talents in the faculty of artists by offering them a chance to compare their undertakings to the skills and techniques used by the performers. This can, not only give them courage in presenting to the audience, but also give them chances for them to find opportunities outside their institution. This is because, there were no limitations of inviting the audience, and hence, the local industry in the theatre metrics and media could find their way in to select for the best actor. This means that, the concert can be an opening opportunity to express the capabilities as they build experiences due to the interactions with the experts in the industry. The title of the concert shows that Sharilyn Spicknail will feature the rest of the colleagues with a violin. Martha Krasnican featured the concert with the piano together with Kurt Fowler who plays cello. The featured group seemed to rock the jazz styles as the rhythm system can justify. Playing the instruments with their styles seemed to be the common goal of the artistic student as there are always some conflicts in rhyming to most of the learners, which is the biggest challenge. Nevertheless, the concert is deemed to correct the anomalies in the 2012-2013 season. In the events program, one can note that there are four pieces to be presented in the concert. The first two pieces do not have any spate sections, hence they are performed continuously. After the two performances, an intercession break is given and then the last two are acted in each after the other. According to the program, each piece has three sections or movements, which the audience can be easily, count its end although occasionally the composer without any silence always connects the movements. The titles of the movements indicate the characters or the speed to be used by the composer on each movement in a piece. These movement’s titles can be of any language although most of them are Italian since it was the first international language of the music industry. Having three movements each, a piece was named with the author name at the end and the years of its composition in order to draw the attentions of the audience of when each piece existed and the surrounding techniques involved. This also helps the audience to identify various genres or its evolution from year to the other.

Selecting Source of Literature Assignment Example | Topics and Well Written Essays - 750 words

Selecting Source of Literature - Assignment Example The articles also support the various solutions and recommendations that can be used to reduce obesity levels among many nurses globally. Proposed change- The article proposes a number of interventions that can be used to prevent obesity in many hospitals globally. This includes the use of sedentary living styles to prevent, control and reduce weight gain among older nurses. Nature of the problem-This article provides a detailed description of the problem of Obesity among the nurses community in the United States. The article also covers some of the major causes of obesity as well as premature mortality rates in the U.S health institutions. Mortality rate- The article states that the relative mortality rate of obesity cases is about forty percent among female nurses and sixty percent among male older nurses. This results into about seven percent deaths in the United States. Proposed change-The article describes various obesity causes such as alcohol drinking, smoking and poor healthy habits. The article clearly supports the proposed change of avoiding smoking and eating healthy foods as ways of controlling obesity. Statistical information- The article clearly states that obesity is the largest health problem in U.S. Increase in obesity is attributed to the high number of junk food outlets in the country and poor healthy living habits. Proposed change-The article also provides various solutions that can be used in controlling obesity among adult population globally. The article proposes the abolition of many junk food outlets in order to reduce obesity among adult population. This clearly supports my proposed change of reducing the number of fast food outlets in the country to reduce obesity. Bottone Jr., F. G., Musich, S., Wang, S. S., Hommer, C. E., Yeh, C. S., & Hawkins, K. (2014).Obese older adults report high satisfaction and positive experiences with care. BMC Health Services Research, 14(1),

Indiana State University School of Music Essay Example | Topics and Well Written Essays - 500 words

Indiana State University School of Music - Essay Example The concert also aims at promoting and showing off the talents in the faculty of artists by offering them a chance to compare their undertakings to the skills and techniques used by the performers. This can, not only give them courage in presenting to the audience, but also give them chances for them to find opportunities outside their institution. This is because, there were no limitations of inviting the audience, and hence, the local industry in the theatre metrics and media could find their way in to select for the best actor. This means that, the concert can be an opening opportunity to express the capabilities as they build experiences due to the interactions with the experts in the industry. The title of the concert shows that Sharilyn Spicknail will feature the rest of the colleagues with a violin. Martha Krasnican featured the concert with the piano together with Kurt Fowler who plays cello. The featured group seemed to rock the jazz styles as the rhythm system can justify. Playing the instruments with their styles seemed to be the common goal of the artistic student as there are always some conflicts in rhyming to most of the learners, which is the biggest challenge. Nevertheless, the concert is deemed to correct the anomalies in the 2012-2013 season. In the events program, one can note that there are four pieces to be presented in the concert. The first two pieces do not have any spate sections, hence they are performed continuously. After the two performances, an intercession break is given and then the last two are acted in each after the other. According to the program, each piece has three sections or movements, which the audience can be easily, count its end although occasionally the composer without any silence always connects the movements. The titles of the movements indicate the characters or the speed to be used by the composer on each movement in a piece. These movement’s titles can be of any language although most of them are Italian since it was the first international language of the music industry. Having three movements each, a piece was named with the author name at the end and the years of its composition in order to draw the attentions of the audience of when each piece existed and the surrounding techniques involved. This also helps the audience to identify various genres or its evolution from year to the other.

Personal Leadership Development Plan Essay Example | Topics and Well Written Essays - 1000 words

Personal Leadership Development Plan - Essay Example From the description given, personally, I prefer sensing rather than intuition. Sensing is then followed by thinking as opposed to feeling. Sensing is then followed by thinking as opposed to feeling. I prefer thinking critically before making a decision. The criterion is then finalized with judging as opposed to perception. I have more preference to judging as compared to perception (Farcht, 2007). From this assessment, it is evident that I will need to improve on judgment and try to form not so strict deadlines and expectations (Ricketts, 2011). This is so because they cause stress and can demoralize someone so much. From the argument, it is clear that in life, there are downfalls and I should take that in mind to continue with life in a better way. As a leader, I will need to show steadfastness and to be strong even if here in an unexpected happening. This will help give my followers a good example to maintain the pace of work and calmness even in cases of misfortunes. Looking at i ntroversion as a trait, it looks to be strict and mind tasking. Therefore, it needs to be done, with moderation, to avoid stress issues (Ricketts, 2011). ... This is a wide range of testing and is sure to give the required result. These tests are also very reliable since they have been tested with many individuals. This assures that they are perfect with what they measure in an individual. A combination of these tests also gives confidence that it measures about all aspects related to an individual. The tests measure interpersonal adaptability, leadership derailers, distinct personality types, job performance description, and reasoning ability based on a theory of intelligence and real world performance (Granville, 2010). The five assessments have different categories of information that is considered. First, there is the reliability measure of the tests (Granville, 2010). Reliability shows how dependable or true the result obtained after someone has been tested will be. It is an indication of the percentage of previous tests that have already been done and gone through. All the tests given have good reliability, and one is assured that i t will give the required results. The cost of assessment is another category that has been listed. It sums up the cost of carrying out the test online or manually per individual or to a group of people. Doing the test as a group looks cheaper as compared to doing it individually (Ricketts, 2011). Validity of the tests tries to give an idea if at all the results of the test will hold only for a short time or indicate a day-to-day trend of an individual. The tests also are of two different types. There are manual and online tests. Manual tests require the presence of the individual to be tested while online tests can be conducted at any place and any time over the internet (Granville, 2010). Looking at the core areas